Warranty Policy


Workmanship / Installation

National Security and Protection Corp warrants against defects in material and workmanship in the mounting and the interconnection of permanently installed security systems, network equipment and audio-visual equipment. This workmanship and installation warranty is valid for 90 (ninety) days of the date of completion of installation, and will be repaired or replaced at Company’s option with a new functionally operative part. This warranty includes miscellaneous items that are required to complete the equipment installation, such as low voltage cabling and termination hardware. This integration warranty coverage is during the hours of 8:00AM to 5:00PM EST, (on normal business hours). Monday through Friday and excludes all Federal Holidays. All networking is not covert by warranty.

Manufactured Equipment

All new equipment installed by National Security and Protection Corp is warranted under the manufacturer’s terms and conditions. No other equipment warranty is provided or implied with the installation. Manufacturers’ warranties generally do not cover the expense of removing, shipping or re-installing serviced equipment. National Security and Protection Corp will cover these expenses associated only with new equipment during the 30 day workmanship and installation warranty period. Warranty service provided by the manufacturer for parts and labor is typically performed at the manufacturer’s facility. All warranty inquiries from the owner will receive a return telephone call within 24 hours. On-site warranty service is conducted during the hours of 8:00AM to 5:00PM EST, Monday through Friday and excludes all Federal Holidays.


This warranty does not apply to any equipment whose interior or exterior has been damaged, defaced, tampered with or altered in any form at any time. Coverage will also be terminated when any equipment is subjected to misuse, abnormal service, handling or damage caused by natural phenomenon, such as: flooding, fire, lightning, tornado, earthquake, unstable atmospheric conditions, power surges, outages, or similar disturbances. Moving or tampering with wiring or connective hardware associated with the power supply, network connectivity, control, or equipment rack arrangement will also terminate warranty coverage. If any installed equipment is serviced by an entity other than National Security and Protection Corp, it will not be covered by National Security and Protection Corp warranty. This warranty does not cover consumable items such as batteries, lamps etc.; these are normal use items which are to be replaced by the customer as needed.